Shipping policy

By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Please allow 1-5 days to process your orders and 3-5 days for shipping. All packages are shipped via UPS Ground insurance based upon courier discretion.  All PO Box items are delivered via the United States Postal Service (USPS). Kingz N Queenz Custom Creations is not responsible for products once they have been scanned/received by the courier. You must file a claim on any packages lost, stolen & damaged. ALL SALES ARE FINAL.

“If your order quantity or item number is incorrect we will address with our QC team'.
 
All orders are now shipped via UPS. Due to rural locations some orders may still ship USPS. We try our best to ship same day if not the next business based on order volume.  After your item has shipped, Kingz N Queenz Custom Clothing  will not be held responsible for any package(s) that are delayed in transit, lost, or stolen. Contact appropriate courier provider to file a claim as all packages are insured.
For all customer service inquiries, please email us at knqclothing@yahoo.com. Please be sure to include full name on the order as well as order number (example: Jane Doe, Order # AA1200).